About ITH Healthcare
ITHHealthcare.com is based in the US in New York, with the backoffice for Medical coding and Billing in India as Integrated Technology Haus (India) Private Limited (ITH) based in Chennai,
Backed by expertise in medical, IT infrastructure, software design and software development, ITH enables clients to focus on their strategic value-generating competencies by managing their administrative and operational management through efficient process and cost-saving techniques.
Our Vision
To be a competitive provider of technology-driven business process outsourcing
services in Medical Coding and Billing.
Our Mission
To deliver values to stakeholders and achieve sustained profitability through customer satisfaction and uncompromising integrity.
Core Values
To achieve our vision and mission, our people are committed to our core values Integrity, Innovation, Constructive Communication, Team Oriented, Trust and Commitment. We nurture our values by providing our people an environment of open communication, mutual respect and long-term beneficial relationships that are focused around giving the best to our clients.
Our Value Proposition
To deliver values to our customers, we provide benefits to our clients through:
- Revenue enhancement by implementing efficient and cost saving end-to-end processes.
- Technology driven quality services that ensures data security and integrity on real-time basis.
- Competent and customer-focused service personnel who provides accurate and quick turnaround services.
Integrated Infrastructure
ITH ensures high quality, cost-saving and efficient services through an integrated processing centre in Chennai, India, backed by a committed team who are experts in their various fields of expertise. To meet the different needs of individual client, ITH provides comprehensive and integrated infrastructure that includes:
- Independent Internet Leased Circuits from multiple ISPs for data access and redundancy..
- Built in IT redundancies for uninterrupted operations.
- 200% power back up.
- Dedicated and fully equipped training infrastructure.
- State of the art security, fire and access control systems.
Standards, Compliance and Confidentiality
ITH strictly comply and meets all HIPAA security guidelines and other relevant codes which are periodically updated to meet any latest changes. Extensive policies and guidelines are designed to ensure that all employees are committed to uphold confidentiality, security and integrity of clients data. Intensive training and education are also provided to all employees to educate them on the possible legal and business implications as a result of breach or violation of the policies and guidelines.
World Class Talent Pool
India is well known as a preferred destination for BPO services due to availability of advance telecommunication technology, IT infrastructure, supportive government policies and most of all one of the largest pool of competent technical talents proficient in English language and IT.
To deliver the best to our clients we believe that we need to have the best talents who share our vision and values. Through a rigorous selection process, only candidates that meet our strict selection criteria are hired. Having employees who are competent and believe in our vision and values ensure that services provided to our clients are of highest quality but at a very competitive price.
Developing Human Capital
People are our most valuable assets. We demonstrate this philosophy by continuously investing in an integrated and comprehensive technical and people development programs that develops their competencies. The comprehensive programs cover topics in the areas related to their technical expertise as well as ethics, language, communication and customer service. The benefits are transferred to our clients as our trained and competent personnel in turn ensure that they understand and deliver the needs of our clients.
Comprehensive Services & Technology Offerings
ITH has the capability to provide comprehensive BPO services and is an integrated IT system solution provider with strong capabilities in designing, building and deploying customized IT solutions. Being affiliated with an established technology and education group in Malaysia Integrated Technology Haus, University College of Management & Technology, and Advanced Technology and Management Group of Colleges, we have the competencies to provide solutions that meet the specific needs of our customers. The Group, backed by solid financial standing, has invested significants resources in its own Research and Development Unit that are capable of developing its own in-house products and solutions.
ITH provides full spectrum of BPO services covering:
- Data entry
- Rules-set processing
- Decision-making
- Direct customer interface
- Expert knowledge services
To achieve our vision and mission, our people are committed to our core values Integrity, Innovation, Constructive Communication, Team Oriented, Trust and Commitment. We nurture our values by providing our people an environment of open communication, mutual respect and long-term beneficial relationships that are focused around giving the best to our clients.
Our Value Proposition
To deliver values to our customers, we provide benefits to our clients through:
- Revenue enhancement by implementing efficient and cost saving end-to-end processes.
- Technology driven quality services that ensures data security and integrity on real-time basis.
- Competent and customer-focused service personnel who provides accurate and quick turnaround services.
Integrated Infrastructure
ITH ensures high quality, cost-saving and efficient services through an integrated processing centre in Chennai, India, backed by a committed team who are experts in their various fields of expertise. To meet the different needs of individual client, ITH provides comprehensive and integrated infrastructure that includes:
- Independent Internet Leased Circuits from multiple ISPs for data access and redundancy..
- Built in IT redundancies for uninterrupted operations.
- 200% power back up.
- Dedicated and fully equipped training infrastructure.
- State of the art security, fire and access control systems.
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